Anyone Else Get Deactivated?

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Anyone else get Deactivated?
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 Ramuh.Ragni
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By Ramuh.Ragni 2011-05-02 17:09:25
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I'm giving up lol, going sleep...
 Alexander.Deadlydiva
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By Alexander.Deadlydiva 2011-05-02 17:14:18
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Ramuh.Ragni said:
I'm giving up lol, going sleep...
Yea after what they tole me in my phone call I too am giving up it's kinda like when your lights go out during a storm and you don't know when the hell they comin back... pointless to wait around
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By Demetraki 2011-05-02 17:21:14
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Sylph.Liltrouble said:
I wonder what's up with the 0.00 though. If it's because of last month that they're not charging anything, then they owe me next month as well because I can prove I was charged twice. Once at the beginning of last month and again around the 15th
Yeah same thing here paid twice for my "FREE" month.Then this month im able to get on,but of course they got thier money again too still no "FREE" month for me.
 Ramuh.Xavery
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By Ramuh.Xavery 2011-05-02 17:34:42
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Vodka with friends was the best solution for today yay.

Ya, going to sleep also.
 Titan.Naozumi
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By Titan.Naozumi 2011-05-02 17:51:42
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Yup... same issue as everyone else. I asked him if using a different card would help... he said nope, likely would not help. Basically told me to wait patiently. Oh well... I'd probably sit there and watch my moogle spin around in circles anyways.
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-05-02 17:59:05
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Yeah, 4pm pst and I'm still getting damn error, even after CC confirmed
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By Aixin 2011-05-02 18:12:59
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My account was suspended for unpaid fees. I was like: "Saywut~?" So I went on with the process to view my fees, and I owe $0.00. Yep, thaz wut it sez. I'm going to have to take out a loan for this one.
 Bismarck.Magnuss
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By Bismarck.Magnuss 2011-05-02 18:13:53
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My god...


He's been deactivated...
[+]
 Asura.Kresaera
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By Asura.Kresaera 2011-05-02 18:19:41
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So I paid my fees in the MIDDLE of April like they asked, and now I'm kicked again. I owe NOTHING! The fees actually say $0.00. I'm really getting tired of this.
 Bismarck.Patrik
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By Bismarck.Patrik 2011-05-02 18:23:12
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i remember when i had billing issues in the past, i tried to enter a different credit card number and kept getting that error. when i called SE, the guy said the billing servers are always in chaos at the beginning of every month cause that's when everyone is checking their bill or trying to change it.

so as dumb as this is... if you wait a few days to enter your info it should work fine, or you can also just keep spamming it and you may get lucky.(sorry, i don't think this is answering the OP, but saw a bunch of posts saying they had this problem, so yea)
[+]
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By Aixin 2011-05-02 18:23:55
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Asura.Kresaera said:
So I paid my fees in the MIDDLE of April like they asked, and now I'm kicked again. I owe NOTHING! The fees actually say $0.00. I'm really getting tired of this.

yup.
 Titan.Naozumi
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By Titan.Naozumi 2011-05-02 18:29:27
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[+]
 Sylph.Staleyx
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By Sylph.Staleyx 2011-05-02 18:30:48
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Same Issue here, my content ID's were deactivated for no reason and I'm unable to reactive due to server busy and usc errors.
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By Aixin 2011-05-02 18:31:29
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Titan.Naozumi said:

I want to +1 this more then once!!
 Cerberus.Zandra
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By Cerberus.Zandra 2011-05-02 19:12:10
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OK here's my 2 cents.

Last week I got a call from my mastercard company saying that a vendor had called to report that my CC info had been compromise. My CC company issues me a new card and said that I should update all my "auto billing" services.

I can only assume that the company that was compromised was Sony givin all the hilarious memes i have seen recently. I had to update the info with a new card (and actually needed to switch to my debit card cause of the STUPID 3d verification thingy). Once I had the new form of payment all verified I still needed to navigate POL and "reactivate" my content IDs.

But once I did that i was able to log. I only say this cause i imagine many of us prolly got hit with the same thing and if my solution worked for me it may for you too.
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By Zillion 2011-05-02 19:17:07
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But how can you update your cc info when you cant login to pol because of error code UCS-5001?
 Cerberus.Zandra
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By Cerberus.Zandra 2011-05-02 19:19:23
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Zillion said:
But how can you update your cc info when you cant login to pol because of error code UCS-5001?

Well I didn't get POL error code... But it did say I lost all my content IDs when I tried to start the game.
 Leviathan.Frotaut
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By Leviathan.Frotaut 2011-05-02 19:23:15
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zillion call me if you can if you forget my number message me.
i had zero issues with all 5 of my accounts idk whats going on but half the shell said they did a full re-istall then redid the cc info. and it worked so gl call me if you need help
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-05-02 19:26:35
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this is lamesauce.
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By Zillion 2011-05-02 19:27:13
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Alright i will try it
 Bismarck.Bloodbathboy
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By Bismarck.Bloodbathboy 2011-05-02 19:30:09
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Hope my friends get it straightened out. Sucks man.
 Lakshmi.Emanuelle
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By Lakshmi.Emanuelle 2011-05-02 19:30:56
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still getting the error, @8:27pm est
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-05-02 19:34:17
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Lakshmi.Emanuelle said:
still getting the error, @8:27pm est
Yeah, I just tried again as well. Same error. Damn thing is, it insists upon me reentering all of the info again, from scratch. Put in onfo, gets accepted, hit the "Submit" button, the the "pay" button, then I get error 5001. GD SE
 Asura.Kresaera
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By Asura.Kresaera 2011-05-02 19:35:03
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Servers are busy... I'm really starting to get pissed.
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-05-02 19:37:27
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Asura.Kresaera said:
Servers are busy... I'm really starting to get pissed.
Servers aren't busy. There's something else up with this. Last month it did the same thing. took 2 days for SE to fix ( I think it was because it took that long for SE to acknowledge that there even was a problem).
 Lakshmi.Emanuelle
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By Lakshmi.Emanuelle 2011-05-02 19:48:15
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funny.... it seems that only the people getting charged for 0.00 will have this problem, because i just payed 30$ dollars on my other new account for the abyssea addons costs and everything worked fine, the payment got accepted and re-activated
 Lakshmi.Emanuelle
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By Lakshmi.Emanuelle 2011-05-02 19:50:23
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so this means, it have nothing to do with re-installing ffxi
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-05-02 19:53:44
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Lakshmi.Emanuelle said:
so this means, it have nothing to do with re-installing ffxi
Yeah, I'll be damned if I reinstall the game and go through all the updates and tweeking again over their screw up. It didn't require me to do so last month and it shouldn't require it this month either. I called SE, got put on hold, then we got disconnected. Called back, got put on hold; 2 min later, disconnected again. SE be damned!!
 Lakshmi.Emanuelle
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By Lakshmi.Emanuelle 2011-05-02 19:55:13
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looks like its a bug on their payment processor because its charging for 0.00
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-05-02 20:16:37
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Lakshmi.Emanuelle said:
looks like its a bug on their payment processor because its charging for 0.00
I assumed the 0.00 charge was because I was double-charged last month. Once at the beginning and again towards the middle of the month. I may also assume that I wasn't "disconnected" from SE's support by accident either (both times I called). SE's customer support should be their ruin. It's the absolute worse I have ever seen or had the misfortune to witness.
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