Anyone Else Get Deactivated?
Anyone else get Deactivated?
I'm guessing it's something to do with SE's system not being designed to waive fees on a large scale... So it's all going a bit.. wrong.
Someday they gonna get hacked just like Sony did.
They can't even collect money from their customers properly.
21st century technology my arse.
They can't even collect money from their customers properly.
21st century technology my arse.
I'm having the same issue. I called SE and they told me it was my banks fault so after being on hold for 45 minutes trying to get a hold of SE I call the bank the bank says we authorized the transaction, its a problem on their end.....Back on hold with SE.
Grrrrrr!!!!!!
Grrrrrr!!!!!!
Yep.. a friend of mine had it happen... but not on me... I'm locked in for <long time> I just keep payin.. no issues with me!!!
Must be one lucky.....
=/
Must be one lucky.....
=/
Woke up disconnected but logged in just fine. So I'd just keep trying and wait this out if I was you, not like calling support and bitching (for a lack of a better word) will fix a tech error effecting a few people any faster. If anything they know about this all ready and are working on it. Plus it's not the weekend like last months lock out fiasco lol
Still nothing..
I was told this billing cycle for me would be free for the whole April being free thing when i contacted them last week. I dc'd last night and couldn't get back on due to maintenance. When i went to reactivate it this morning it was for a past due charge of a whole dollar. I contacted SE this morning and i was told it was an issue with their billing system.
Asura.Bifroront said:
I was told this billing cycle for me would be free for the whole April being free thing when i contacted them last week. I dc'd last night and couldn't get back on due to maintenance. When i went to reactivate it this morning it was for a past due charge of a whole dollar. I contacted SE this morning and i was told it was an issue with their billing system.
I tried another CC and still getting same error :/ I guess need to wait... i hope they will fix it asap.
Alexander.Deadlydiva said:
Asura.Bifroront said:
I was told this billing cycle for me would be free for the whole April being free thing when i contacted them last week. I dc'd last night and couldn't get back on due to maintenance. When i went to reactivate it this morning it was for a past due charge of a whole dollar. I contacted SE this morning and i was told it was an issue with their billing system.
Thing that makes me mad is no information about whats going on. I belive there r any teh issues but wth they cannot inform us about it? It happend deffinately too often - and again i will have to pay whole month but play few days less
Really SE dont help, what we can do? just wait? bah
Asura.Bifroront said:
Alexander.Deadlydiva said:
Asura.Bifroront said:
I was told this billing cycle for me would be free for the whole April being free thing when i contacted them last week. I dc'd last night and couldn't get back on due to maintenance. When i went to reactivate it this morning it was for a past due charge of a whole dollar. I contacted SE this morning and i was told it was an issue with their billing system.
Asura.Bifroront said:
Alexander.Deadlydiva said:
Asura.Bifroront said:
I was told this billing cycle for me would be free for the whole April being free thing when i contacted them last week. I dc'd last night and couldn't get back on due to maintenance. When i went to reactivate it this morning it was for a past due charge of a whole dollar. I contacted SE this morning and i was told it was an issue with their billing system.
Sweetness but I owe $0.00 so I wonder what they want from me... A little phone nookie I guess. Thanxx for the info.
Post what they have said, i'm curious.
It's been a month and these errors are still kicking me in the ***.
Geez, it's like they don't want me to enter their fan art contest or somethin'.
Geez, it's like they don't want me to enter their fan art contest or somethin'.
i got lucky and didnt get deactivated this month amazingly after i lost out on pretty much all but a week of the "FREE" month we got...wasnt able to get on the first 5 days of the month then on the 15th was kicked again and unable to come back till yesterday lol and all support said was oh well pay the fees
Well, our beloved support told me that this issue needs to clear up by itself.
Guy on chat should add /facepalm when he said "we're sorry".
Guy on chat should add /facepalm when he said "we're sorry".
... still getting the error omg
@5:08pm est
@5:08pm est
Happened to me last month. But nit this month. My bro got kicked and the only reason I knew what was up is because his mule was still there. Until it got kicked, lol.
Every month my gf and me have the problem of desactivate all ID (mules too) and we need reactivate all ID
Ramuh.Ragni said:
Post what they have said, i'm curious.
last month, I too went through a 4 day stint of not being able to get on. Had to wait with everyone else. When I was able to input the card, they charged me. Then, on the 15th, got kicked again and charged; again. Now I'm in the same boat as everyone else here, not able to log in and being told it's 0.00$. As I mentioned in the thread last month, I'd rather them just charge me the damn money than to have to go through this crap again.
Bismarck.Cerelyn said:
Alexander.Xynthios said:
I find it extremely odd that none of this stuff happened to me at all... I didn't get billed for April at all, I never had any errors, I got billed just yesterday for May and still have had no issues logging in or getting ingame.
I think I just got lucky or what? Sorry for those who can't get in.
I think I just got lucky or what? Sorry for those who can't get in.
Play on US account.
Sylph.Liltrouble said:
last month, I too went through a 4 day stint of not being able to get on. Had to wait with everyone else. When I was able to input the card, they charged me. Then, on the 15th, got kicked again and charged; again. Now I'm in the same boat as everyone else here, not able to log in and being told it's 0.00$. As I mentioned in the thread last month, I'd rather them just charge me the damn money than to have to go through this crap again.
I just updated my Payment Information, using the same card, and it allowed me to reactivate my ID.
I wonder what's up with the 0.00 though. If it's because of last month that they're not charging anything, then they owe me next month as well because I can prove I was charged twice. Once at the beginning of last month and again around the 15th
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