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POL?
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 Ifrit.Arawn
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By Ifrit.Arawn 2011-04-03 18:19:00
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I was able to reactivate and I have a token. I just have to re-enter my credit card information for some ungodly reason.
 Diabolos.Vahriel
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By Diabolos.Vahriel 2011-04-03 18:21:29
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Siren.Eremes said:

Apparently, under normal circumstances, after you enter your POL ID and Password, it prompts you for your SE Password and Onetime Password. We can't get past the POL ID and Password due to USC-5024.

Ah, right, POL ID and Password... for some reason I thought they were the same as SE ID/Password... nevermind :(
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-03 18:27:53
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so hopefully since it's monday in japan, that means that they'll get it working :/


I can at least hope right?
 Valefor.Houppelande
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By Valefor.Houppelande 2011-04-03 18:48:52
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Leviathan.Catnipthief said:
I can at least hope right?

quote from my favorite movie "The Shawshank Redemption":

"Red: Let me tell you something my friend. Hope is a dangerous thing. Hope can drive a man insane."
 Bahamut.Yukidashi
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By Bahamut.Yukidashi 2011-04-03 18:49:57
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Leviathan.Catnipthief said:
so hopefully since it's monday in japan, that means that they'll get it working :/


I can at least hope right?

I'm right there with ya man
 Bahamut.Zoltar
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By Bahamut.Zoltar 2011-04-03 18:51:07
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still getting a UCS-5024, wtf.
 Phoenix.Amael
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By Phoenix.Amael 2011-04-03 20:03:17
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second day :\
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-03 20:07:17
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Phoenix.Amael said:
second day :\


Yeah /sigh

buuut at least another mod on the official forum updated us again to at least let us know that they know something is wrong, now we can only hope they have an autofix this otherwise i'll be a tad pissed if I have to call them up to reactivate something that should have been fine.
 Bismarck.Moonlightespada
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By Bismarck.Moonlightespada 2011-04-03 20:11:02
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Leviathan.Catnipthief said:
Phoenix.Amael said:
second day :\


Yeah /sigh

buuut at least another mod on the official forum updated us again to at least let us know that they know something is wrong, now we can only hope they have an autofix this otherwise i'll be a tad pissed if I have to call them up to reactivate something that should have been fine.


Think pissed would be an understatement... I'd go fullnpissed off mithra mode. @w@
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-03 20:15:31
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Bismarck.Moonlightespada said:
Leviathan.Catnipthief said:
Phoenix.Amael said:
second day :\


Yeah /sigh

buuut at least another mod on the official forum updated us again to at least let us know that they know something is wrong, now we can only hope they have an autofix this otherwise i'll be a tad pissed if I have to call them up to reactivate something that should have been fine.


Think pissed would be an understatement... I'd go fullnpissed off mithra mode. @w@


Well ... yeah lol, but as long as they at least get the game up and running I will be happy.
 Bahamut.Zoltar
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By Bahamut.Zoltar 2011-04-03 22:40:11
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bah. :/ still waiting
 Ragnarok.Nekonarf
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By Ragnarok.Nekonarf 2011-04-03 22:48:30
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Bahamut.Zoltar said:
bah. :/ still waiting

You'll be waiting a while, they most likely have to conduct an investigation as to what is causing the problem if there is(we can see there is as users.)

Issue a report, translate it to 4 languages slap it on POL, conduct the maintenance, run a dozen tests, when a certain number of tests were given conclusive evidence to being resolved x-times in a row, upload the new code, issue a report that the problem is gone and go back to work on other things.
 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-03 22:54:07
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Yea, they are making it like it's brain surgery which would also be complete by now. >.>
 Phoenix.Amael
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By Phoenix.Amael 2011-04-03 23:28:54
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Old Threads about this same error code:

Neko-sentai.com, June 29 2009
If you cant see this thread try Google's cache. I had to see it that way.

KillingIfrit Oct 6, 2009

FFXIAH Sept 9, 2009

Allakhazam Apr 26 2008

If this has happened before, why hasnt been corrected?
[+]
 Ragnarok.Nekonarf
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By Ragnarok.Nekonarf 2011-04-03 23:40:17
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some banks glitch when pinging (withdrawing 1$ then redepositing the 1$) to see if the card is active, and as a result whatever attempted to ping when rejected gets shut down and this is the resulting consequence, but their systems also seem to take a further security step to lock the account completely and then errors unexpectedly and this happens.
 Bahamut.Weasel
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By Bahamut.Weasel 2011-04-03 23:43:22
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Well, I decided to play something else this weekend since I couldn't log in... I go to log in now hoping it's fixed and my entire POL account was deactivated sometime between now and the last time I tried. Last time just my content IDs were deactivated. So I reactive my POL account (does this cost money??), and still no active content IDs.

/rage
 Ragnarok.Nekonarf
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By Ragnarok.Nekonarf 2011-04-04 00:23:00
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Quote:

Apr. 3, 2011 22:00 [PDT] From: PlayOnline
Registration Server Technical Difficulties (Apr. 3)

We are currently experiencing the following technical difficulties with the PlayOnline registration servers. The issue is currently being addressed and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Apr. 1, 2011 at 1:00 (PDT)

[Issue Details]:
Certain users may experience the following:
- An "UCS-5024" error will appear when trying to reactivate their PlayOnline account upon login.

[Cause]
Under investigation

[Service]
PlayOnline

Hopefully they are seeing it on their end and not just going off of user feedback, issue would get fixed a lot faster, however I believe it has something to do with certain banks, sending the accounts in a spiraling lock.
 Sylph.Chrisstreb
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By Sylph.Chrisstreb 2011-04-04 00:23:51
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the sad thing is, when I reactivated Netflix last month, it had no issues with the $1 to test to see if it work theory, so I HIGHLY doubt that (at least with my bank) its them not recognizing SE. (Considering they took a $28 payment out last month, it should still be fine >.>)
 Bismarck.Tgibs
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By Bismarck.Tgibs 2011-04-04 00:35:25
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not this SH!T again!?! >.<
[+]
 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-04 02:13:25
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Again? It's the same issue this whole time.
 Cerberus.Lunablu
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By Cerberus.Lunablu 2011-04-04 05:19:10
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buhu... 3rd day for me... saturday evening, sunday... monday morning now...
UCS-error still...
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 05:36:20
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This is STILL going on? :( anyone from Sylph having the UCS5024 error?
 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-04 05:57:47
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Cerberus.Lunablu said:
buhu... 3rd day for me... saturday evening, sunday... monday morning now... UCS-error still...

Wait, was that the beginning of a "Day 3" thread? LOL!
 Cerberus.Lunablu
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By Cerberus.Lunablu 2011-04-04 06:02:54
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Unicorn.Moldtech said:
Cerberus.Lunablu said:
buhu... 3rd day for me... saturday evening, sunday... monday morning now... UCS-error still...

Wait, was that the beginning of a "Day 3" thread? LOL!

YES DEFINATELY! =)
needs more rant about how bloody dumb SE is!
 Phoenix.Amael
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By Phoenix.Amael 2011-04-04 06:06:07
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Square.Enix said:

[NA] Registration Server Technical Difficulties : Follow-up

The ongoing technical difficulties with the PlayOnline registration servers are currently being addressed. We cannot yet provide an estimated recovery time, but will provide an update as soon as the information is available.

We apologize for the inconvenience and thank you for your patience.

[Date & Time]
From Apr. 1, 2011 at 1:00 (PDT)

[Issue Details]:
Certain users may experience the following:
- An "UCS-5024" error will appear when trying to reactivate their PlayOnline account upon login.

[Cause]
Under investigation

[Service]
PlayOnline
Being addressed at the moment, we'll see. . .
 Bahamut.Enkidou
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By Bahamut.Enkidou 2011-04-04 06:13:31
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Count me in. Got kicked last night around 10:30pm EST. UCS-5024 ever since. Wife, using the same debit card has no issues.
 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-04 06:13:55
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Phoenix.Amael said:
Square.Enix said:
[NA] Registration Server Technical Difficulties : Follow-up The ongoing technical difficulties with the PlayOnline registration servers are currently being addressed. We cannot yet provide an estimated recovery time, but will provide an update as soon as the information is available. We apologize for the inconvenience and thank you for your patience. [Date & Time] From Apr. 1, 2011 at 1:00 (PDT) [Issue Details]: Certain users may experience the following: - An "UCS-5024" error will appear when trying to reactivate their PlayOnline account upon login. [Cause] Under investigation [Service] PlayOnline
Being addressed at the moment, we'll see. . .

Ya know, I think that's the same damn thing they last posted of it just a new time (it was 22:00 PDT). I must say they are at least trying to keep up with giving us some sort of information even if it is the same thing. Kudos for a positive direction on that end at least. YOU CAN DO IT SE! I know it's hard to communicate but communication is the key! o.-

EDIT: I kinda feel like I'm rooting on the little engine that couldn't. -.-
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 06:27:14
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woop! go little engine go! oh wait, you cant... -_-'
this is gonna be a crappy day... all weekend without FF and now all monday too >_<
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 06:40:27
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Pretty sure since it's monday we will now at leave has good communication ... if not ... /sigh


I have class in a few hours so I hope at least by the time I get home the servers will be up, that way I can at least waste my night lol.
 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-04 06:43:05
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Yea, it can't >.>

The date april 1st is when they know the issue began, the date of their post was 2 days later <.<
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