Phoenix.Enochroot said: »
(2) Beginning on the date a digital game operator ceases to provide services necessary for the ordinary use of the digital game, the operator shall provide the purchaser with one or more of the following:
(A) A version of the digital game that can be used by the purchaser independent of services controlled by the operator.
(B) A patch or update to the purchaser’s version of the digital game that enables its continued use independent of services controlled by the operator.
(C) A refund in an amount equal to the full purchase price paid for the digital game by the purchaser.
(A) A version of the digital game that can be used by the purchaser independent of services controlled by the operator.
(B) A patch or update to the purchaser’s version of the digital game that enables its continued use independent of services controlled by the operator.
(C) A refund in an amount equal to the full purchase price paid for the digital game by the purchaser.
how amusing that i see this today, after what happened yesterday.
So a long while back i had bought a digital version of FF7 of the PSN so i could play on the psp. Iv also bought/owned a few physical copies of the game over the years.
Recently a friend gave me his old ps4. Which was pretty cool since the last system i could get was my ps2. Which i was still using at the time. :)
I set up the ps4 with the same account i used on the psp. But when i was looking for the digital ff7 in the ps4, i noticed that my digital copy was not listed on my library or in purchase history.It was just gone. Non-existent.
After a few weeks of trying to get a hold of support at PlayStation, i finally got a hold of them yesterday. They wanted my purchase recipet, probably assuming i didnt have it since i mentioned it was maybe ~13 years ago that i bought it. But i found it. Turns out it was even longer then i remember. I bought it in 2009. I keep everything lol.
They said that copy of ff7 was only tagged for psp and ps3. (Thats all that was out back then.) - The ff7 for ps4 is a separate tag/download. Therefor it counts as an entirely separate game. Even tho its completely the same game... But as such, i cant download what i bought from the psn to the ps4.
I asked if they could jsut add the ps4 compatible version to my account since i already proved that i had purchased the digital version of ff7 of the psn. Needless to say, they refused. They view it as two completely separate games. Then they claimed its impossible for them to add a game to an account. The only way it can happen is through purchasing it. (Which sounds like bs.) So i asked em to credit my account the cost of the game (since i already bought it) and ill use that to buy the ps4 version. Long way around, but it would work. Again, they refused.
To my way of thinking... i bought this digita1 game on the playstation network. I should be able to download and play it on the playstation systems! Especially a system like ps4 that was specifically designed to download games off the PSN.
... They disagree.
Iv already owned 2 or 3 ps1 physical copies of this game over the years/decades. I already purchased a digital version of ff7 off the PSN. Im not buying it again just because a new system is out. Im not repurchasing my entire gaming catalog every time a new system comes out. Thats pure ***. Especially when its all the exact same digital copy anyway! Not doing it.
- They said they understand why this seems unfair, but they will not do anything about it. If I want to play ff7 using the ps4 system then I need to purchase the game, yet again. .... Then hung up on me.
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Quote:
(2) Beginning on the date a digital game operator ceases to provide services necessary for the ordinary use of the digital game, the operator shall provide the purchaser with one or more of the following:
(A) A version of the digital game that can be used by the purchaser independent of services controlled by the operator.
(B) A patch or update to the purchaser’s version of the digital game that enables its continued use independent of services controlled by the operator.
(C) A refund in an amount equal to the full purchase price paid for the digital game by the purchaser.
(A) A version of the digital game that can be used by the purchaser independent of services controlled by the operator.
(B) A patch or update to the purchaser’s version of the digital game that enables its continued use independent of services controlled by the operator.
(C) A refund in an amount equal to the full purchase price paid for the digital game by the purchaser.
So yea... that seems completly understandable. And truly sad that its come to that..
