By Carbuncle.Jabel 2017-07-15 18:37:46
Just be careful when moving servers. I paid for transferring a mule, got the email notification that it was started, then the follow-up that it was done. FIVE days later my mule is still on the original server, and SE's response was to say they would do nothing, and I needed to contact a GM in-game for help.... what in the world can a GM do in-game to help me move a mule to a new server?
Caveat emptor
Here's the quote from my email: "Unfortunately, the support center is unable to assist with any in-game issues. The Support Center can only assist with account and technical issues, such as if you cannot log into a Square Enix account or the game cannot update. For assistance with an in-game issue, please contact a Game Master. To contact a Game Master please type ?/supportdesk?, which will bring up the menu to contact a Game Master for further assistance.