New Graphics Card Won't Work!

Purchased an MSI Gtx 660 ti for my machine, which uses a Fujitsu D2990A-1 motherboard. Plugged everything into the required slots, but went I go to boot the PC it fails on the POST test with 5 beeps to indicate a Process Failure.

Motherboard specs are here ftp://ftp.ts.fujitsu.com/pub/Mainboard-OEM-Sales/Products/Mainboards/ClassicDesktop/D2990-A/Documentation/DS_D2990-A1.pdf

GPU - http://www.novatech.co.uk/products/components/nvidiageforcegraphicscards/nvidiagtx660tikeplerseries/n660ti-2gd5oc.html

I had been using integrated graphics, as it was enough to run XI at a reasonable level. I've disabled the drivers for that, and in the BIOS set it to PEG/PCI. Wired correctly to a 500 watt PSU, and without the GTX 660 ti in everything boots. Also placed a different graphics card in the PCI-E slot to test it, and everything has loaded fine.

Any tips?

Isn't 5 beeps related to CMOS? Have you tried changing the battery?

Edit: not sure if this helps but other people that had a similar problem updated there mobo BIOS and it resolved the problem.

Off the top of my head, have you done the calculations to see if your PSU can support the power draw for your new card?

It requires two 6 pin PCI-E auxiliary power connectors. Did you connect them both ?

If you don't the card won't start and then the PC will detect that there's something connected to the PCI-E slot but will be unable to start the card. That also prevent it from starting the build in graphics and that's the reason of the beeps... (no usable video card enabled)

I'm going to openly admit I'm not a great technical person. I upgraded the PSU at the same time and the 500W was the in store recommendation (all purchased at Novatech).

All seems to be wired in where it should according to instructions. Images below

Tomshardware and such say go for 600w as minimum. 500w is pushing it for a 660 TI I believe. Overclockers always puts a 600W in the PCs they sell with a 660TI.

Is the new 500W PSU supplying power for your whole PC or just your GPU? 500W is low for a full PC. Plus, the link for the GPU you have shows it needs a minimum of 450W, leaving only 50W for your mobo, and anything else you have.

Ya your not getting enough power to run the system. Move it up to 600W-650W and it should go.

That's probably going to be it then. Shop I purchased the card from also sold me the 500 watt PSU at the same time, as I knew I needed to up that at the same time and took their advice. Starting to really wish I hadn't now.

The 500 PSU is for the whole thing, so probably to do with that.

Go for Overclockers or Scan, they're far better than Novatech. Between the 2, Overclockers.co.uk is the best.

Indeed. Mainly went with Novatech as they're literally across the road from my house. Fail on my part!

If you have a DMM (digital multimeter), set it to VDC and check that you have the proper voltage for both of the power connectors to the card.
If you have another PCIE card that works in the slot, you can try using that instead, first using one of the supply connectors, then the other.
If you have another motherboard/setup where you can try the card, give it a shot and see if it works.

If the other PCIE card works with both supply connectors, then you likely either have a card-specific problem with the motherboard BIOS (which would be weird), power supply issues (500- TDP for processor + card + components), or possibly a defective or damaged card.

The bios for your motherboard is a modified AMI bios, where 5 short beeps means: Processor error The system CPU has failed. I'd place the likely fault for the PSU, but likely to be one of those three given the behaviors.

Don't have a DMM, but can probably get hold of one.

Going to try and borrow a higher PSU from someone and try running it, see if it works with that. Fans all come on at the moment, it just fails to boot.

That's fail of power I believe, move to 600W/650W. Though I would go 650W as minimum to be safe.

atleast you can return it if novatech is just across the round, your opening line should be "*** whats this 500w psu! i demand a 650 min!"

:)

i would definitely say it's your PSU as well, the only cards that can get away with running a 500w PSU smoothly are the mid-high tier radeons (and even then)

Indeed. Cheers for the confirmation, probably lug the whole desktop around as well so can be sorted there and then.

Thanks for all the input guys, much appreciated. Teaches me not to trust their word for things as, when things go wrong, they have the co-ordination of a drunk on a bouncy castle.

Well that was fun.

Wanted to deduct 25% of the cost from me as a restocking fee, as wouldn't accept the PSU back as "it works". I'll sell that on, but then had to stand my ground over the GPU going back.

Eventually got a full refund and the GPU returned. I imagine it probably would work, but will now purchase a better PSU from elsewhere, and then a GPU that I know would definitely work. Any recommendations?

Budget?

Go for OCZ/Corsair PSUs, they're the best from what I seen in my views. Make sure the PSU is 80 Plus or higher. (If there is a higher one)

I would say go higher end GPU but that depends on the budget and CPU. (Ya older gen CPUs get bottle necked by high tech GPUs.) I would go 700 series GPU if you got the budget and proper setup PC to run it. They're powerful enough to run next gen console games with ease.

Anyways tell the budget and I'll give my recommendations. Other people who will post here may put a different one though.

My guess is that it is NOT the power supply, it is most likely fine, the issue is your motherboard runs 2nd gen PCI where as you are running a PCI 3.0 GPU

£400 ish budget all in.

Intel I-5 Quads running at 3ghz, 8GB RAM, Fujitsu D2990A-1 motherboard.

Can probably flex budget up a bit as well.

PCIe 3.0 cards are backwards compatible with PCIe 2.0 slots.

Shouldnt be the psu, minimum PSU requirements are based on estimated total system power not what the graphic card alone uses.

Edit: 660ti uses max 150W

A decent 500 watt PSU should be able to handle pretty much any standard, single GPU system. You can run into problems when your PSU is cheap and inefficient but even this is usually not the problem if you disconnect everything from the system you really don't need. In your case, I suspect a DoA graphics card.

It was mentioned above to stick to OCZ and Corsair PSUs with the 80+ efficiency certification on them and this is good advice. Any 500watt or higher PSU with the 80+ bronze certification should have no problems running any single card system. Also, cheap PSUs are a top cause of system stability issues so getting a good PSU is important 2 fold.

I don't pay much attention to graphics cards on the nVidia side so my advice would just be get the best one you can afford within the newest generation of cards from them.

This was the power supply that was recommended when I purchased the GPU at the same time.

http://www.novatech.co.uk/products/components/powersupplies/nov-psg500.html

a 500w psu (a real one) should have no issues running this

but many cheap psu "manufacturers" sell what is just 300w psu as 500 watt psu because they can peak at those 500w for a microsecond.
so depending on the rand/quality of the psu the 500w should be fine

you dont use near 500 real/constant watt in that setup.
however that does not rule out a defective psu


i would test the gfxcard in another pc if to doesn't work there return the gfxcard


oh and the psu seems to be 80+ certified so at least some 3rd party have been testing it under constant load. so it should be able to provied 500w constant.

http://www.megafileupload.com/en/file/427204/pc-wma.html

Quick upload of the sound at boot up, just for confirmation that I did get the error code correct as well.

I would move the PSU to 600W/650W and get a 670 GTX since you got I5s. 670 will out do 660TI very far or get a 680. You could get 700 series but I would adapt to that if your PC is enough to handle that gen easily.

Some MSI GTX 660 Ti cards were found by Tom's Hardware to be "overvolted"—which (when installed) would cause some systems to fail booting.

Maybe that's the issue with your system (rather than it being a PSU issue)?

Thanks for the that. Doesn't appear mine was the Power Edition one though, but that could possibly be behind it, I guess. Quite possibly one and the same.