Game Crashes When I Talk To An NPC

Hey folks.

So I was doing the quest for my ashen stratum abyssite, and upon zoning into Kazham I noticed a strange symbol in the text box. I then talked to the VW NPC and the game promptly crashed. I proceeded to do this a few more times, and noticed the game only crashes when I talk to the NPC for the cut scene.

Somebody in my linkshell said I have a corrupted file. Have any of you experienced this, and if so, what did you do to fix it?

Any help is appreciated - thanks!

Try a file check.

update your addons, sounds like a problem that used to happen during major updates

you on pc?

(I used to crash in cop c/s's on failbox, had to completely reinstall, thinking back on it I could have possibly just cleared my cache)

Yeah I play on PC. Thank you for all the helpful suggestions so far!

I get black screen/crash on a CS in past sandy before final fight for moonshade earring -.- ..ill never get it edit: i play on PS3

I used to crash when I zoned into Abyssea - La Theine. The problem came down to a corrupt file, so I'm guessing your problem is likely the same as suggest already.

I have the same problem. The area comes up as "Area: (N/A)" rather than saying Kazham. Every npc in Kazham makes my pol crash. I've tried other Zilart areas and there's no problem with them. Someone mentioned updating addons, how can I update Zilart? All file checks are fine.

When did this start happening? Also did you make any changes to the .dats beforehand?

they both sound like a good idea,keep in mind if nothing works u may have to reinstall the full game i am very sorry to say it.