Tech Help |
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Tech Help
So I went to go register a new account in pol, and i got:
 . I have no idea how it got there, whenever I click into it to try to delete it, it asks for a member password that I do not know what it is. Is there another way to get rid of it without reinstalling playonline? Edit: It also likes to make pol freeze a lot. I had that problem a while back, I had to uninstall and reinstall everything ><
Does it let you do a check files for POL? I would think there would be some config files for storing this information. Perhaps if you can clear them out then it will go back to default. I'm not at a point where I can try anything or look at file names to figure it out though.
If not then a reinstall of POL should fix it. Lemme show you how to fix that:
http://forum.square-enix.com/ffxi/threads/16615-Two-problems-one-post?p=221677&viewfull=1#post221677 By SE_James from the official forum: Quote: Cierra, In regards to the first problem you are experiencing, could you please clarify what exactly you are doing when you say “boot up ffxi”? This will help us troubleshoot that problem. As for the “Failed to send (-19) error you are receiving, please follow the steps below: 1. Delete the following folder “/PlayOnline/SquareEnix/PlayOnlineViewer/usr” 2. Restart the PlayOnline Viewer 3. It will start up a windows installer window (at least under WinXP), let it finish and it will prompt you to insert the PlayOnline/TetraMaster install CD. 4. Insert that CD and click “Browse” and click on the .MSI file it looking for and click ok to continue the install (the file is on the root of the POL install cd) 5. It will then bring up the POL network and update window, click to update and if POL is already current it will prompt you to restart POL. 6 Restart POL, you will then need to click on the option for POL members and then enter in your account name and password. 7. Once logged into POL all that left to do is go into Mail under Navigator and change the account name from the Default Playonline to your playonline account name/#. What this procedure achieves is remove the four slots which contain account data on that specific install of the Playonline viewer and repair some files after that. Once you're done with the repair process you click on "Add Memeber" and proceed on adding your account details. You will lose all email, saved files, FFXI macro data copied to POL save slots, screenshots, wallpapers and private message history.
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