Blue Screen Of Death

bluescreen view also says that last crash was hal.dll and ntoskrnl.exe

Edit: I'll try turning off compatibility mode for a while

OK did you download the windows 7 version of POL then?

False. Depending on the problem it can give you a definitive answer to what the problem is, especially if its an OS related problem.

That far from guarantees that a blue-screen code will solve you're problem though.

pol shouldnt even boot up if you werent using the appropriate pol

I downloaded the steam version q_q

Not if they were using compatibility mode.

Yeah I wouldn't listen to anything this guy says. The whole point of a BSOD is to decipher the problem.

Are you using windows7 64bit or 32bit?

Isn't the vista version and the 7 version the same? The xp one is the one that wouldn't work and s/he's running in vista compatibility.

windows7 64bit home edition

There is a known issue with the steam version of FFXI and windows 7 xp 64bit. There is a fix, but it's kinda weird.

Check it out:
How to get FFXI on Steam to work in Windows 7

Vista and 7 are light years apart. I don't know what you mean by the rest of that. S/he can't be running XP mode if she have windows 7 home version.

cool thanks i'll try that tonight after my ls event

NP :D

I usually don't like to help people with complicated computer problems unless I'm there in person, but the amount of garbage being spewed here kinda got to me.

http://www.playonline.com/ff11us/download/media/vista01.html

the file you download for vista is the same file you use for 7.

if you were to be using the xp version of pol it shouldn't run on 7.

if s/he were using the xp version, would it work in vista compatibility mode? Idk i haven't tried it.

I don't know about windows 7 personally, but the Vista/7 version of POL works on XP.

I'm not sure about vista compatibility mode for 7, seems kinda useless IMO.

Did you install the pol viewer from playonline.com or are you using the one off the disc?

If the latter, uninstall and download the one from here:

http://www.playonline.com/ff11us/download/media/vista01.html?pageID=media

another thing, buy a wireless card or a usb stick wireless if running cat5 to your computer isn't an option, would probably be more stable than the setup you described.

ftfy chaos

I'm sorry but I find a repeating error code to be more definitive of a place to look than randomly guessing at what the problem is. If nothing else it could be showing another problem that exists.

Pretty sure XP mode's lack of hardware acceleration while it emulates wouldn't prevent running FFXI in it, not to mention other games, a quite persistent problem I've been having with trying to get old games to work on my laptop, about to try VMWare soon and see if that works any better.

on another note as to what's mentioned earlier, eww Steam...

do you have access to the other version?

Yeah...I find the same error over and over again to be pretty definitive. Could just be the experience though of fixing many BSOD's because of it giving me information based on the error. I can spout how this is "my career" or "my hobby" all day and night, but I shouldn't have to because its rather common sense. If something keeps saying "hey! this 'thing' is messin' up!" over and over again, I think its pretty clear, whether its computers, or anything/anyone else.

from what I can tell of your error codes (all zeros seriously?) the 1e refers to a driver issue, so try to update and rollback (or any of the above mentioned) with sound, video, or to your network adapter thing you have. or may very well be your monitor (unlikely).

Do you use a controller? or special keyboard/mouse that use drivers?

To be honest since there's apparently a bug in steam with 7x64 etc, that's probably causing the conflict, if patching it doesn't help I'd say try to get a hold of standalone XI (you can use the same login etc) and use the playonline from the website, and the game+expansions from where you get them, and give it a whirl. Run CCleaner to clean up your registry while you're at it though.

At the moment there's too many factors.

yeah...

It's really become quite clear who understands the diagnostics/repair process and who doesn't.

You now have the BSOD code posted here again for reference:


Put your money where your mouth is and since you now have the BSOD code tell us exactly what the problem is and how to fix it.

Try me. Please do.

Also, try giving us something more elaborate than "memory dump" becuase no *** ***what do you think the BSOD is.

mother *** popcorn ready.

I'll quote myself for you


I never said I could give him an answer based on a bluescreen code, and I never said that he'd get an answer from his.


You made a blanket statement about those codes. I said it was possible to get an answer from them. A few months ago I had a bluescreen problem and I was able to get an exact answer from microsoft.

Here is an official microsoft KB article pointing to a specific bluescreen error code, giving you a specific windows 7 hotfix, that is now in the official windows 7 SP1.

Rage moar

Jackasses aside, i would move on to trying a memtest next to test RAM.

Have you installed any programs recently before the BSOD? Any antivirus or firewall by chance?

You at least have faith in knowing you arent overheating... your processor is completely healthy, and drivers aren't the issue.

I want to say its now either possibly a RAM issue or even just a simple software incompatibility. Also with memtest try reseating all sticks of ram.

Oh and yes the hotfix stopped all bluescreen errors.

Heres a little hint for you... do you think your problem was the ONLY reason you'll ever get that specific code? The answer is no. What would you have done if you did the fix listed on the microsoft site and it didn't work?

It's cool though. I guess its pretty easy to pretend you know what your doing with google.

You're right, the KB article actually says that other issues can cause that code. That doesn't change the fact that your blanket statement about error codes is wrong. It may not lead to a solution, but on the other hand it may.

The reason that its relevant is that a good deal of computer troubleshooting is trial and error. If you get a consistent error code it can lead to an answer. It might not, but in my case the error code was the key. I did plenty of memtests prior to looking up the error code, which is your suggestion, which got me nowhere. You discrediting a potential solution is unhelpful. There's a good chance the error code won't get him anywhere, but if you discredit error codes when it could help solve his issue (or anyone's issue for that matter) then you just put him further from the answer. Especially when its not too time consuming of a process to google it.

Hedge and condescend all you want, it doesn't change the fact that you were wrong in making a blanket statement.

I use a controller the FFXIV one