Does anyone here have Comcast, because I'm having a problem with their modem.
Every few minutes and even sometimes several times a minute i will lose access to the internet, when playing FFXI i will R0, on my PS3 i'll lag up and get kicked from whatever i was playing online, and when im just on the interwebz firefox will tell me i dont have access to the internet
and sometimes the modem will reset itself after that will happen
im just wondering if anyone has had similar problems with their Ubee D3.0 modem and if they fixed it if they can help me out
Comcast
Comcast
A LS mate of mine is nearly ready to hogtie a comcast repairman and keep him there till his connection is fixed. Sounds a lot like your problem, he can't stay on for long at all before getting booted.
It seemed every other week at least I'd have a problem similar to what you described, I'd call them up, it'd get fixed, and back to business.
Then I dumped their internet service, got AT&T, and in the last year and a half, it has disconnected unexpectedly maybe 3 times max.
Then I dumped their internet service, got AT&T, and in the last year and a half, it has disconnected unexpectedly maybe 3 times max.
They're most likely doing maintenance on their termination systems (CMTS). Every time they make a small alteration it forces your modem to negotiate a new configuration file.
It happens from time to time, nothing you can do but wait it out =\.
It happens from time to time, nothing you can do but wait it out =\.
I did a few weeks ago. Called them and they noticed some signal degradation. Came over found out the cable was slightly broken at the connection also for some unknown reason the modem was running hot
well i switched from AT&T to comcast and daily that would reset which was an annoyance, but mostly would only happen once and last maybe a minute or two
what i didnt like was the AT&T modem would sometimes take up to a few hours to reset which was kind of weird, like it lost its signal or something
worst part about that is with AT&T i couldnt watch tv when the modem would reset...
what i didnt like was the AT&T modem would sometimes take up to a few hours to reset which was kind of weird, like it lost its signal or something
worst part about that is with AT&T i couldnt watch tv when the modem would reset...
Oh and I called comcast and they told me my modem was perfect when they did a health check, they said everything was in the green... i dont buy it
Was your Comcast line ever working solidly?
Quetzalcoatl.Princemercury said:
Was your Comcast line ever working solidly?
lol not really... but its been small problems only happening every few days, but it has been getting gradually worse happening every day, then every few times a day
now im R0ing every other minute and my modem has reset itself about 5-6 times today
Just replacing my coax seemed to work. But they replaced the modem too incase it might cause some other problems and because the person was nice and if it was a modem problem they wouldn't charge me
You can try replacing the cable device like Dasva did, but usually those things don't break.
If they say your line condition is green, your line condition is green, it's most likely just termination maintenance.
Edit: If anything you can request a percentage credit for your account, all you have to do is call them and ask for billing and explain the situation.
Eg. Tell them the connection only worked 50% of the time you were using it. They'll take 50% off your bill for that billing period.
If they say your line condition is green, your line condition is green, it's most likely just termination maintenance.
Edit: If anything you can request a percentage credit for your account, all you have to do is call them and ask for billing and explain the situation.
Eg. Tell them the connection only worked 50% of the time you were using it. They'll take 50% off your bill for that billing period.
Quetzalcoatl.Princemercury said:
You can try replacing the cable device like Dasva did, but usually those things don't break.
If they say your line condition is green, your line condition is green, it's most likely just termination maintenance.
If they say your line condition is green, your line condition is green, it's most likely just termination maintenance.
that happens all the time since i've gotten it, and has been getting worse and worse? D:
same thing with charter happens to me actually, had an ubee modem that I rented from them was total garbage "I thought"..got my own modem motorolla docsis 3 extreme one, I'm getting somewhat better of a stable connection but it still is not what it should be
Yeah, they're just doing maintenance and not telling you about it ;x.
You can ask a tech to come out to replace the wire between your house and the main line. Swap out all the splitters etc. But if there was a problem with any of that, your condition wouldn't be green ;x.
You can ask a tech to come out to replace the wire between your house and the main line. Swap out all the splitters etc. But if there was a problem with any of that, your condition wouldn't be green ;x.
maybe the internet just hates me and punishes me no matter what company i go with -_-
Also might be cat5 cable. Wether slight fraying or maybe too much other cabling near it length etc
And get FiOS if you can lol, it's cheaper and uptime is much higher..
lol whenever you call someone to come out here to troubleshoot the problem 3/5 times I called the guys got out of the truck for 2 seconds "I was waiting for them outside" and said it's a problem in the area the will fix itself.......aka "just saved 30 minutes let's go to burger king"
chichi said:
lol whenever you call someone to come out here to troubleshoot the problem 3/5 times I called the guys got out of the truck for 2 seconds "I was waiting for them outside" and said it's a problem in the area the will fix itself.......aka "just saved 30 minutes let's go to burger king"
Yeah, it's sad.
The problem always lies at the gateway end. Nothing the at home techs can do about it.
also i tried reseting the modem and router and it didnt fix anything
Leviathan.Hastefeet said:
also i tried reseting the modem and router and it didnt fix anything
Yeah, because the problem isn't yours =P.
Quetzalcoatl.Princemercury said:
Leviathan.Hastefeet said:
also i tried reseting the modem and router and it didnt fix anything
Yeah, because the problem isn't yours =P.
guess all i can do is wait until the connection is better? lol
pisses me off thou cuz i'll be playing modern warfare 2 or something and all the sudden i lag up and get kicked
Yup =P
Yeah just last week it was out but when I called before I even got to a person they had an automatic message saying it was out in the area and if it wasn't back on by 8pm that night they would text me when it did come back. Always had good luck with comcast.
I would try replacing everything though. Maybe make a log of when it goes out see what's going on then
I would try replacing everything though. Maybe make a log of when it goes out see what's going on then
Sometimes a corroded connector on the cable line itself can cause similar issues, usually only happens with older cable lines and poor installation of the wire itself.
Ramuh.Dasva said:
Yeah just last week it was out but when I called before I even got to a person they had an automatic message saying it was out in the area and if it wasn't back on by 8pm that night they would text me when it did come back. Always had good luck with comcast.
I would try replacing everything though. Maybe make a log of when it goes out see what's going on then
I would try replacing everything though. Maybe make a log of when it goes out see what's going on then
That's a shitty thing about comcast.
If you call and Rep1 picks up, and tells you there's a problem or w/e and tells you to wait for x amount of time, they'll place a note under your account "Told customer to wait X amount of time". From then, if you even bother to call back before the timer goes up, you'll have a really hard time reaching anyone unless you give them a fake phone/account number.
Alexander.Nepharite said:
Sometimes a corroded connector on the cable line itself can cause similar issues, usually only happens with older cable lines and poor installation of the wire itself.
i dont see how they'd be old thou
i just went back to comcast maybe in march
Leviathan.Hastefeet said:
Alexander.Nepharite said:
Sometimes a corroded connector on the cable line itself can cause similar issues, usually only happens with older cable lines and poor installation of the wire itself.
i dont see how they'd be old thou
i just went back to comcast maybe in march
well they'd be old if they just jacked into existing cable wire and didn't install new wires or anything.
Alexander.Nepharite said:
Leviathan.Hastefeet said:
Alexander.Nepharite said:
Sometimes a corroded connector on the cable line itself can cause similar issues, usually only happens with older cable lines and poor installation of the wire itself.
i dont see how they'd be old thou
i just went back to comcast maybe in march
well they'd be old if they just jacked into existing cable wire and didn't install new wires or anything.
It's Comcast standard procedure to crimp a new head on the bnc connectors for their new customers.
Quetzalcoatl.Princemercury said:
Alexander.Nepharite said:
Leviathan.Hastefeet said:
Alexander.Nepharite said:
Sometimes a corroded connector on the cable line itself can cause similar issues, usually only happens with older cable lines and poor installation of the wire itself.
i dont see how they'd be old thou
i just went back to comcast maybe in march
well they'd be old if they just jacked into existing cable wire and didn't install new wires or anything.
It's Comcast standard procedure to crimp a new head on the bnc connectors for their new customers.
if the tech follows procedure
All FFXI content and images © 2002-2025 SQUARE ENIX CO., LTD. FINAL
FANTASY is a registered trademark of Square Enix Co., Ltd.