NEITHER GAME NOR GAMESTATION WILL BE STOCKING ME3.
Eurogamer said:
UPDATE: GAME has issued a statement to Eurogamer in response to the retailer's decision not to stock Mass Effect 3, blaming it on a "supply issue".
"We currently have a supply issue with regards to Mass Effect 3, which means that GAME and gamestation will not be able to fulfil orders for Mass Effect 3 at this time. We want to give customers as much notice about this as possible and provide them with a range of options ahead of launch.
"We appreciate that this is disappointing for our customers, and we apologise sincerely for the inconvenience that this will cause. We value the loyalty of our customers very highly and as a gesture of goodwill we are providing the following:
Customers who have pre-ordered in store, will have the opportunity to add £5 worth of Reward points to their card if they visit us from today through to 16 March 2012.
Customers who have placed a deposit for the title will receive refund as well as the £5 worth of Reward points between 1 and 16 March 2012.
Customers who have pre-ordered online, will be provided with an online voucher to the value of £5 to be spent on any purchase on our sites.
Eurogamer was told by GAME staff that customers will receive their refunds in store credit, not cash.
ORIGINAL STORY: GAME Group will not be stocking any EA games past SSX in March, including Mass Effect 3, Eurogamer has discovered. This encompasses all GAME and Gamestation stores.
Various GAME and Gamestation staff alerted Eurogamer to this situation after a company-wide memo was sent out at around 10.30am this morning.
Eurogamer has secured an image of this memo, which also reveals that FIFA Street 3, Tiger Woods 13 and Sims 3 Showtime will also not be stocked by GAME Group.
Eurogamer has corroborated this information with individual GAME Group stores. The last stocked EA game will be SSX, we were told.
If you have a pre-order, GAME will refund you via in-store credit, rather than with cash.
EA responded to Eurogamer's request for comment by directing us to a Mass Effect 3 Launch Update website. GAME's absence from the list of retailers speaks volumes.
This worrying text followed: "For customers who have pre-ordered the N7 Collector's Edition please re-order your copies through these retailers."
These are Amazon, Play, Zavvi and ShopTo. Blockbuster phoned Eurogamer to say it's stocking the N7 Collector's Editio,n too.
"For further information regarding the Mass Effect 3 Standard Edition with the N7 Warfare Gear in-game weapons pack, please check this page later today," the blurb continued.
"If you have placed a deposit for a pre-order or are uncertain that your existing pre-order will be guaranteed, please contact your local retailer."
"Your local retailer is doing everything possible to make this process as smooth as possible to ensure you get your copy on launch day."
HMV told Eurogamer it couldn't comment on a competitor's situation, but confirmed it would be stocking Mass Effect 3 and the rest of EA's titles.
GAME Group hasn't responded to Eurogamer's request for comment.
SSX may be the last Electronic Arts game that GAME ever stocks, if the latest rumours are to be believed. With GAME releasing the following statement just moments ago:
'We currently have a supply issue with regards to Mass Effect 3, which means that GAME and Gamestation will not be able to fulfil orders for Mass Effect 3 at this time. We want to give customers as much notice about this as possible and provide them with a range of options ahead of launch.
We appreciate that this is disappointing for our customers, and we apologise sincerely for the inconvenience that this will cause. We value the loyalty of our customers very highly and as a gesture of goodwill we are providing the following:
• Customers who have pre-ordered in store*, will have the opportunity to add £5 worth of Reward points to their card if they visit us from 1st March through to 16th March 2012
• Customers who have placed a deposit for the title* will receive a refund as well as the £5 worth of Reward points between 1st - 16th March 2012
• Customers who have pre-ordered online, will be provided with an online voucher to the value of £5 to be spent on any purchase on our sites
*All customer must be able provide valid proof that they have placed a pre-order or deposit'
According to website Eurogamer things are even worse than they sound, as they claim no EA game beyond SSX will be stocked by GAME. SSX is due out this Friday, so that means no Mass Effect 3 the week after, no FIFA Street, and no Tiger Woods PGA Tour 13.
They also claim that no other Nintendo distributed games will be sold either. We can't confirm that but Nintendo has just sent us a long list of shops that will be selling Mario Party 9 on Friday - and it doesn't include GAME.
Mario Party 9 will be third Nintendo distributed game in a row not to be sold by GAME, after The Last Story and Tekken 3D Prime Edition.
Nintendo and EA have refused to comment on the situation further, although EA has referred us to the same page on their website mentioned by GAME.
The page warns that the Mass Effect 3 N7 Collector's Edition will only be available at Amazon.co.uk, Play.com, Zavvi.com, ShopTo.Net, and Blockbuster. GAME are not listed, even though the Collector's Edition (and the standard ones) are still on GAME's website.
EA are advising customers who have pre-ordered the N7 Collector's Edition to re-order it through one of the above stores. An update about the N7 Warfare Gear in-game weapons pack is promised for later today.
Ever since its credit rating changed at the beginning of the year GAME has had trouble keeping new games in stock. Wii game The Last Story still isn't being stocked by them and they didn't have any of Ubisoft's PS Vita games at launch.
If the problems with Mass Effect 3 aren't resolved very quickly then the future is looking very grim for both GAME and Gamestation.
For those who have pre-ordered on origin - you can cancel it. (I just cancelled my Digital Deluxe and ordered it on amazon.co.uk)
Can talk to an Origin advisor to cancel by clicking Here and filling in the relevant information.
I urge you to look around and make sure that this is accurate before you do that however - I don't want to be the focus of your rage :P
----------
Regarding refunds I found this tidbit
guardian said:
She said that customers who have pre-ordered in store will be able to add £5 worth of reward points to their card between 1 and 16 March. Customers who have paid a deposit will receive a refund as well as the £5 worth of reward points, while customers who have pre-ordered online will get an online voucher for £5.
Play.com, Amazon.co.uk, ShopTo and Zavvi to offer the limited set after GAME fails to secure stock.
Following GAME's admission that it won't be stocking Mass Effect 3 at launch, EA has revealed that the N7 Collector's Edition - previously a GAME exclusive - will now be available at Amazon, Play.com, Zavvi and ShopTo.
Whats the deal with EA? I dont really follow the scean much, but iv been hearing some bad thigns about them latly.
Been this way for as long as I can remember.. I actually can't remember a time when EA was held in high regard.
As for them not refunding cash.. I'd be pissed.. If I paid in cash and then they couldn't honor my order, they had better *** give me cash back.
They started off this gen on a positive note but they've since thrown that down the toilet. That was of course when dead space, mirrors edge, dragon age and other new IPs were being made and before they learned how to screw their customers with DLC.
It started off with simple things giving out story based dlc to people who buy the game new to discourage used sales. Now we're at a point where if you want the story DLC you have to buy the 70$ collectors edition. If you want to play your game online there will be another 10$ in dlc for each account after the first. Then if you're not promiting their facebook twitter and god knows what else you don't get their dlc for being a complete tool.
Combine that with their Orgins always online DRM and we're back to competing with activision to see who are the biggest @$$holes in the gaming industry.
Lets not forget how their forum is linked to your orgins account so if you get banned from their forums you lose all your games for the duration of your ban. God forbid you complain on there with your real account.
The reason, I assume, companies like GAME or Gamestop would stop supporting these companies is because their use of DLC has significantly devalued the price of used games. They ship ps3/360/wii games with all these codes and you have to buy them again if you get it used. So if you have to pay 20$ for online codes your used game is only worth about 35$ if you return it the week you bought it. In addition their Orgins services and Digital Distribution plans directly compete with the retailers so that is to be expected.
I'm not really a fan of EA anyways.. I mean I've played lots of their games, and before they screwed the series up, I was a huge fan of Need for Speed and I still am a HUGE fan of Battlefield (they pretty much started killing NFS with Underground) but it seems like every major gaming company has issues these days.. I really hate Ubi too.. I've just had too many piss-poor experiences with EA and Ubi to ever forget there's a reason I look upon each new title they put out with a very skeptical eye and always expect the worse.
SE makes me nervous as hell, I mean I really wouldn't be all that surprised if in the coming years they completely folded. I could go on and on with different names, but just suffice it to say, they all have their problems.
Origin is a huge pile of ***though, I'd like to meet the person who tries to dispute that.
Lets not forget how their forum is linked to your orgins account so if you get banned from their forums you lose all your games for the duration of your ban. God forbid you complain on there with your real account.
The SE forum is the same way. Get banned there and you cant play FFXI.
Lets not forget how their forum is linked to your orgins account so if you get banned from their forums you lose all your games for the duration of your ban. God forbid you complain on there with your real account.
The SE forum is the same way. Get banned there and you cant play FFXI.
Except they don't really enforce that. Whereas Origin does.
I hope EA buys the rope to hang themselves with if it saves them a buck. Serves them right for such horrific business ethics and atrocious customer service.
SE makes me nervous as hell, I mean I really wouldn't be all that surprised if in the coming years they completely folded. I could go on and on with different names, but just suffice it to say, they all have their problems.
I think companies are having a hard time this gen because we're in a situation where everyone is making multi-platform games and it results in additional production costs for a consumer base that is split across 4 platforms. None of these publishers got behind and supported one company so now they're stuck wasting their money porting games to 3-4 different platform. That is, as far as I'm concerned, their own fault.
well i know they are still going to give me my RE operation racoon city nxt month :D but if EA doesnt give game any of their games does that mean there will be no fifa bf ect if so i see pro-evolution becoming top dog
If they actually took the time to see why it was pirated so much, they'd know most did it out of spite for their ridiculous initial DRM practices and to send a message rather than legitimately not wanting to pay for Spore, of all things.
The reason, I assume, companies like GAME or Gamestop would stop supporting these companies is because their use of DLC has significantly devalued the price of used games. They ship ps3/360/wii games with all these codes and you have to buy them again if you get it used. So if you have to pay 20$ for online codes your used game is only worth about 35$ if you return it the week you bought it. In addition their Orgins services and Digital Distribution plans directly compete with the retailers so that is to be expected.
It's not a matter of GAME no longer supporting EA, it's EA no longer wanting to be affiliated with GAME. I can tell you personally that GameStop thrives on the new game sales, it's part of their "circle of life". As far as your mention of the codes that makes GameStop drop the price of their used games, there's still a massive profit. $47.99 is the cheapest, without a power up, that you can get a used game that has a onetime use online code. Trade in that same game the next day and you'll get less than half back. I'm not defending any companies here, GameStop rips you off but if you trade your games in then that's your own damn fault. EA's customer service blows but tbh I could care less about their anti-piracy restrictions. In fact, I don't blame them.
If they actually took the time to see why it was pirated so much, they'd know most did it out of spite for their ridiculous initial DRM practices and to send a message rather than legitimately not wanting to pay for Spore, of all things.
So your rationalizing stealing? Stealing is stealing. i dont care if you do it because ur broke or if your "trying to make a point". its still wrong.
also makes things worse. and i cant wait til next gen consoles :D cause apparently they wont play used games (thought im not sure on details)
I don't see anything in his post that says he's justifying or rationalizing it, he's just stating a simple fact.
Another simple fact, DRM does nothing to prevent piracy, the only people DRM hurts is legitimate owners.. Pirates get their games DRM free, usually on the same day of release, sometimes even before it's been released.. DRM is in no way effective. DRM is not the answer.
You do realize how much not being able to play a used game is a bad thing, right? I mean, I can't wait to never be able to borrow a game either. Or if I can still borrow a friends game, I can't wait to only be able to play it for a certain amount of time before I'm locked out or need a code. I also can't wait for people with low income to be completely locked out of gaming because now they have to buy everything new. That's going to be AWESOME!!
EA look's at it's customers purely as cash. that's why they make so many freaking games (of questionable quality). Honestly when I see EA's name on something I automatically think, "that will be fun for a week tops." They don't seem to make real lasting games, just a bunch of games.
EA look's at it's customers purely as cash. that's why they make so many freaking games (of questionable quality). Honestly when I see EA's name on something I automatically think, "that will be fun for a week tops." They don't seem to make real lasting games, just a bunch of games.
Same could be said about Activision, and Ubisoft. Not that I'm defending EA or anything.
EA's a publisher, for the most part. They tend to not make most of the games. Also, it's the same for most of the other publishers. You see EA more so because of how prominent they are. Also, this problem isn't anything new, it's been pretty consistent since gaming became popular. Lot's of mediocrity and a few gems here and there.
EA look's at it's customers purely as cash. that's why they make so many freaking games (of questionable quality). Honestly when I see EA's name on something I automatically think, "that will be fun for a week tops." They don't seem to make real lasting games, just a bunch of games.
Same could be said about Activision, and Ubisoft. Not that I'm defending EA or anything.
You do realize how much not being able to play a used game is a bad thing, right? I mean, I can't wait to never be able to borrow a game either. Or if I can still borrow a friends game, I can't wait to only be able to play it for a certain amount of time before I'm locked out or need a code. I also can't wait for people with low income to be completely locked out of gaming because now they have to buy everything new. That's going to be AWESOME!!
Well I know its a stupid idea. but so far im happy because a few things
1. i only buy new games
2. its only been said that xbox will be doing this not a new gen PS
3. goes with 2. i dont play xbox
Though I know this wont go well for xbox lol. Also when i was low income i still bought new games. but only the ones i really wanted because i could only get 1 here and there.
Well I know its a stupid idea. but so far im happy because a few things
1. i only buy new games
2. its only been said that xbox will be doing this not a new gen PS
3. goes with 2. i dont play xbox
Though I know this wont go well for xbox lol. Also when i was low income i still bought new games. but only the ones i really wanted because i could only get 1 here and there.
So it makes you "happy" because it won't affect you? You're right, it won't go well for Xbox, and I highly doubt the rumor will turn out to be true. However, even if you're dedicated to one console you still want the other companies to succeed. Without competition you get no advancements, you get mediocrity. As far as the low income aspect, I'm pretty much thinking of the children who can't go out and buy games for themselves.
I read something about the next xbox locking titles to the console so you couldnt ever use a game 2nd hand.
In regards to DRM - I pay to play the game. I dont pay to be told when and how I'll be allowed to play it. If a game is DRM you better believe that downloading it crosses my mind. If I can get the game without all the stupid drm but still pay them then sure I'd do it. Half the time DRM games arnt even worth the price they are asking for.
In regards to DRM - I pay to play the game. I dont pay to be told when and how I'll be allowed to play it. If a game is DRM you better believe that downloading it crosses my mind. If I can get the game without all the stupid drm but still pay them then sure I'd do it. Half the time DRM games arnt even worth the price they are asking for.
So, it's okay to steal if you don't feel like taking the few extra steps?
Well I know its a stupid idea. but so far im happy because a few things
1. i only buy new games
2. its only been said that xbox will be doing this not a new gen PS
3. goes with 2. i dont play xbox
Though I know this wont go well for xbox lol. Also when i was low income i still bought new games. but only the ones i really wanted because i could only get 1 here and there.
So it makes you "happy" because it won't affect you? You're right, it won't go well for Xbox, and I highly doubt the rumor will turn out to be true. However, even if you're dedicated to one console you still want the other companies to succeed. Without competition you get no advancements, you get mediocrity. As far as the low income aspect, I'm pretty much thinking of the children who can't go out and buy games for themselves.
but those kids should be in school and playing outside D:
also yes i mean it doesnt ruin my day because it doesnt effect me.
And i think if anything they will make it like their online gaming is. if you buy a used game you have to pay 10-20 bucks to register it to your console/gamer tag. I find nothing wrong with that. because it will just cut into game stops (or W/e used game store near you is called) profit. it wont effect the gamer really.
Though for people who go over to friends to play i see it being an issue.
Still i see a lot of complaining no mater which way they go with it, but i understand why they are doing it
NEITHER GAME NOR GAMESTATION WILL BE STOCKING ME3.
Eurogamer said:
UPDATE: GAME has issued a statement to Eurogamer in response to the retailer's decision not to stock Mass Effect 3, blaming it on a "supply issue".
"We currently have a supply issue with regards to Mass Effect 3, which means that GAME and gamestation will not be able to fulfil orders for Mass Effect 3 at this time. We want to give customers as much notice about this as possible and provide them with a range of options ahead of launch.
"We appreciate that this is disappointing for our customers, and we apologise sincerely for the inconvenience that this will cause. We value the loyalty of our customers very highly and as a gesture of goodwill we are providing the following:
Customers who have pre-ordered in store, will have the opportunity to add £5 worth of Reward points to their card if they visit us from today through to 16 March 2012.
Customers who have placed a deposit for the title will receive refund as well as the £5 worth of Reward points between 1 and 16 March 2012.
Customers who have pre-ordered online, will be provided with an online voucher to the value of £5 to be spent on any purchase on our sites.
Eurogamer was told by GAME staff that customers will receive their refunds in store credit, not cash.
ORIGINAL STORY: GAME Group will not be stocking any EA games past SSX in March, including Mass Effect 3, Eurogamer has discovered. This encompasses all GAME and Gamestation stores.
Various GAME and Gamestation staff alerted Eurogamer to this situation after a company-wide memo was sent out at around 10.30am this morning.
Eurogamer has secured an image of this memo, which also reveals that FIFA Street 3, Tiger Woods 13 and Sims 3 Showtime will also not be stocked by GAME Group.
Eurogamer has corroborated this information with individual GAME Group stores. The last stocked EA game will be SSX, we were told.
If you have a pre-order, GAME will refund you via in-store credit, rather than with cash.
EA responded to Eurogamer's request for comment by directing us to a Mass Effect 3 Launch Update website. GAME's absence from the list of retailers speaks volumes.
This worrying text followed: "For customers who have pre-ordered the N7 Collector's Edition please re-order your copies through these retailers."
These are Amazon, Play, Zavvi and ShopTo. Blockbuster phoned Eurogamer to say it's stocking the N7 Collector's Editio,n too.
"For further information regarding the Mass Effect 3 Standard Edition with the N7 Warfare Gear in-game weapons pack, please check this page later today," the blurb continued.
"If you have placed a deposit for a pre-order or are uncertain that your existing pre-order will be guaranteed, please contact your local retailer."
"Your local retailer is doing everything possible to make this process as smooth as possible to ensure you get your copy on launch day."
HMV told Eurogamer it couldn't comment on a competitor's situation, but confirmed it would be stocking Mass Effect 3 and the rest of EA's titles.
GAME Group hasn't responded to Eurogamer's request for comment.
SSX may be the last Electronic Arts game that GAME ever stocks, if the latest rumours are to be believed. With GAME releasing the following statement just moments ago:
'We currently have a supply issue with regards to Mass Effect 3, which means that GAME and Gamestation will not be able to fulfil orders for Mass Effect 3 at this time. We want to give customers as much notice about this as possible and provide them with a range of options ahead of launch.
We appreciate that this is disappointing for our customers, and we apologise sincerely for the inconvenience that this will cause. We value the loyalty of our customers very highly and as a gesture of goodwill we are providing the following:
• Customers who have pre-ordered in store*, will have the opportunity to add £5 worth of Reward points to their card if they visit us from 1st March through to 16th March 2012
• Customers who have placed a deposit for the title* will receive a refund as well as the £5 worth of Reward points between 1st - 16th March 2012
• Customers who have pre-ordered online, will be provided with an online voucher to the value of £5 to be spent on any purchase on our sites
*All customer must be able provide valid proof that they have placed a pre-order or deposit'
According to website Eurogamer things are even worse than they sound, as they claim no EA game beyond SSX will be stocked by GAME. SSX is due out this Friday, so that means no Mass Effect 3 the week after, no FIFA Street, and no Tiger Woods PGA Tour 13.
They also claim that no other Nintendo distributed games will be sold either. We can't confirm that but Nintendo has just sent us a long list of shops that will be selling Mario Party 9 on Friday - and it doesn't include GAME.
Mario Party 9 will be third Nintendo distributed game in a row not to be sold by GAME, after The Last Story and Tekken 3D Prime Edition.
Nintendo and EA have refused to comment on the situation further, although EA has referred us to the same page on their website mentioned by GAME.
The page warns that the Mass Effect 3 N7 Collector's Edition will only be available at Amazon.co.uk, Play.com, Zavvi.com, ShopTo.Net, and Blockbuster. GAME are not listed, even though the Collector's Edition (and the standard ones) are still on GAME's website.
EA are advising customers who have pre-ordered the N7 Collector's Edition to re-order it through one of the above stores. An update about the N7 Warfare Gear in-game weapons pack is promised for later today.
Ever since its credit rating changed at the beginning of the year GAME has had trouble keeping new games in stock. Wii game The Last Story still isn't being stocked by them and they didn't have any of Ubisoft's PS Vita games at launch.
If the problems with Mass Effect 3 aren't resolved very quickly then the future is looking very grim for both GAME and Gamestation.
For those who have pre-ordered on origin - you can cancel it. (I just cancelled my Digital Deluxe and ordered it on amazon.co.uk)
Can talk to an Origin advisor to cancel by clicking Here and filling in the relevant information.
I urge you to look around and make sure that this is accurate before you do that however - I don't want to be the focus of your rage :P
----------
Regarding refunds I found this tidbit
guardian said:
She said that customers who have pre-ordered in store will be able to add £5 worth of reward points to their card between 1 and 16 March. Customers who have paid a deposit will receive a refund as well as the £5 worth of reward points, while customers who have pre-ordered online will get an online voucher for £5.
Play.com, Amazon.co.uk, ShopTo and Zavvi to offer the limited set after GAME fails to secure stock.
Following GAME's admission that it won't be stocking Mass Effect 3 at launch, EA has revealed that the N7 Collector's Edition - previously a GAME exclusive - will now be available at Amazon, Play.com, Zavvi and ShopTo.
