Server Transfers

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Server transfers
Posts: 56
By myaihze 2019-05-15 16:02:23
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Ok so I am hoping someone who has experience moving mules from server to server can help me out here. Last night I got on the square enix site and world transferred 3 chars. This morning when I logged in 2 had moved no problem, but the 3rd still is on the old server. I checked the square site and it says that the 3rd char IS on the new server, Cerberus, and when I click the world transfer option it says I have to wait 3 days between transfers. When I log into the game the char selection screen shows Asura, and when logged in it IS still Asura. Any ideas anyone?

Thanks in advance for any advice or suggestions that may come.
Server: Ragnarok
Game: FFXI
user: Terazuma
Posts: 196
By Ragnarok.Lockfort 2019-05-15 16:06:25
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Call GM ingame to resolve it
Server: Bismarck
Game: FFXI
user: Firedemon
Posts: 425
By Bismarck.Firedemon 2019-05-15 16:19:18
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I've had this happen every time I transfer BACK to my home server. I just do the chat option on the SE site and they fix it pretty quickly.
Server: Cerberus
Game: FFXI
user: Yuffy
Posts: 4083
By Cerberus.Senkyuutai 2019-05-15 16:25:23
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Ragnarok.Lockfort said: »
Call GM ingame to resolve it

Takes 2 clicks to solve, should be done within 10/15min if you call them.

Sometimes the automated system has a hiccup, it's pretty rare though. GMs can perform manual transfer in such situation. They'll double check that the automated transfer failed and then they'll proceed with it manually.

Make sure to log off your account at least to POL viewer to avoid any problem.
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