Server Transfers

Language: JP EN DE FR
New Items
2019-03-13
users online
Forum » FFXI » General » Server transfers
Server transfers
Offline
Posts: 56
By myaihze 2019-05-15 16:02:23
Link | Quote | Reply
 
Ok so I am hoping someone who has experience moving mules from server to server can help me out here. Last night I got on the square enix site and world transferred 3 chars. This morning when I logged in 2 had moved no problem, but the 3rd still is on the old server. I checked the square site and it says that the 3rd char IS on the new server, Cerberus, and when I click the world transfer option it says I have to wait 3 days between transfers. When I log into the game the char selection screen shows Asura, and when logged in it IS still Asura. Any ideas anyone?

Thanks in advance for any advice or suggestions that may come.
 Ragnarok.Lockfort
Offline
Server: Ragnarok
Game: FFXI
user: Terazuma
Posts: 196
By Ragnarok.Lockfort 2019-05-15 16:06:25
Link | Quote | Reply
 
Call GM ingame to resolve it
 Bismarck.Firedemon
Offline
Server: Bismarck
Game: FFXI
user: Firedemon
Posts: 425
By Bismarck.Firedemon 2019-05-15 16:19:18
Link | Quote | Reply
 
I've had this happen every time I transfer BACK to my home server. I just do the chat option on the SE site and they fix it pretty quickly.
 Cerberus.Senkyuutai
Offline
Server: Cerberus
Game: FFXI
user: Yuffy
Posts: 4083
By Cerberus.Senkyuutai 2019-05-15 16:25:23
Link | Quote | Reply
 
Ragnarok.Lockfort said: »
Call GM ingame to resolve it
This.

Takes 2 clicks to solve, should be done within 10/15min if you call them.

Sometimes the automated system has a hiccup, it's pretty rare though. GMs can perform manual transfer in such situation. They'll double check that the automated transfer failed and then they'll proceed with it manually.

Make sure to log off your account at least to POL viewer to avoid any problem.
Log in to post.