I can tell your from Asure but it's not set to default. You have to change your character default profile to Asura.Jusabaut, or whatever you want. Some people have it set to FFXIV profile too.
- Click "Members Menu"
- In the User box, select "Edit"
- "Change Default Profile" drop down menu to what you want as default.
People are going to whine if they have to do an extra step when they can just ignore the post all together and save us the tears. Changing your default profile will save you the headache as well.