POL Viewer Crash

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POL Viewer crash
 Siren.Lavastorm
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By Siren.Lavastorm 2015-11-18 18:16:05
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ok if anyone can help me out it would be appreciated i can log in to POL just fine but when I click to start FFXI it starts to load and then gives me a error POL Viewer has stopped working and it closes POL so idk what to do tried to update DirectX and did a file check for POL and FFXI and no problems there like i said any help would be appreciated thank you
By Aelius 2015-11-18 18:18:14
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Maybe turn off any addons/plugins, lower your resolution, things of that nature...
 Siren.Lavastorm
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By Siren.Lavastorm 2015-11-18 18:19:05
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it doesn't give a POL error code
By Aelius 2015-11-18 18:20:19
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Yeah, I just reread it. Edited my post accordingly.
 Siren.Lavastorm
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By Siren.Lavastorm 2015-11-18 18:20:43
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idk what is going on i played yesterday with no problems and now this
 Siren.Lavastorm
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By Siren.Lavastorm 2015-11-18 18:25:48
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nope still getting the samething Playonline Viewer has stoped working
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By Jetackuu 2015-11-18 18:28:41
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Have you tried rebooting yet?

Is this Vanilla XI?
 Siren.Lavastorm
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By Siren.Lavastorm 2015-11-18 18:41:39
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I did reboot and idk who Vanilla XI is
By Aelius 2015-11-18 18:50:08
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Vanilla XI is using the original program to play ffxi. Basically, not using any third party programs.
 Siren.Lavastorm
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By Siren.Lavastorm 2015-11-18 18:51:35
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yeah it is Vanilla then
 Siren.Lavastorm
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By Siren.Lavastorm 2015-11-18 18:55:10
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that time i tried it said it failed to initialize Direct3D wth is going on ><
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By Jetackuu 2015-11-18 21:49:59
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Check your resolution settings in the configuration in this path (make sure every field has a value set):

C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\ToolsUS

You aren't running through Steam are you?

Now if you hadn't played with your directx version, the only other thing I could think of off the top of my head would be to check to see if your video card updated it's driver on you, I still would check it anyway, if so do a rollback (if you're still not working that is).

What version is your OS?
 Phoenix.Enochroot
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By Phoenix.Enochroot 2015-11-19 11:09:55
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Since the latest update I've been getting these POL crashes on both my main and my mule, but never at the same time. The crashes happen while I'm not actually doing anything, just standing around in town. The mule runs at 640x480 with no addons/plugins. The main runs at 1920x1080 with standard Windower stuff, nothing fancy.

I'm on the latest Win10 and though ffxi is installed via Steam, I launch it using the Windower.

Here's the associated crash info from Event Viewer:
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