Random Crashes (with Crashdump)

Language: JP EN DE FR
New Items
2023-11-19
users online
Forum » Windower » General » Random crashes (with crashdump)
Random crashes (with crashdump)
 Asura.Sechs
Offline
Server: Asura
Game: FFXI
user: Akumasama
Posts: 9891
By Asura.Sechs 2015-05-28 06:08:03
Link | Quote | Reply
 
For the last few weeks I've been having random crashes. They seem to be happening more often when I'm dualboxing, but they do happen even when I don't.
Odd thing, they seem to happen even when I'm idle doing absolutely nothing and just looking at the screen.

I uploaded a full memory crash dump. Can anybody at least help me understand what is causing it?

https://drive.google.com/file/d/0BxZYiqQngWFqODhmWlo5NE41Q00/view?usp=sharing


Many thanks in advance.
 Asura.Cyleena
Offline
Server: Asura
Game: FFXI
user: Cyleena
Posts: 311
By Asura.Cyleena 2015-05-28 09:25:21
Link | Quote | Reply
 
I have also had this issue since the last major update but seems like it has gotten better recently. I still crash every once in awhile now but not as frequently. Now I gave the crash bug to Sechs and Lew. ; ;
[+]
 Asura.Sechs
Offline
Server: Asura
Game: FFXI
user: Akumasama
Posts: 9891
By Asura.Sechs 2015-05-30 09:43:37
Link | Quote | Reply
 
Anybody managed to get a chance to check those crashdumps? It keeps happening, and it keeps being random. I.e. sometimes you're just in town standing there reading shouts/yells, and the second after you get a crash.
 Lakshmi.Rooks
Administrator
Offline
Server: Lakshmi
Game: FFXI
user: Rooks
Posts: 1566
By Lakshmi.Rooks 2015-05-30 10:06:39
Link | Quote | Reply
 
Well, the cause is a DirectX memory access violation; I can't tell you anything more from the dump, since I don't have a build with debugging symbols built in.

That would explain its randomness, at least. Not overly helpful though, sorry.
 Asura.Sechs
Offline
Server: Asura
Game: FFXI
user: Akumasama
Posts: 9891
By Asura.Sechs 2015-05-30 10:39:52
Link | Quote | Reply
 
But if it were just a directX memory access violation wouldn't that mean it has nothing to do with Windower?
 Lakshmi.Rooks
Administrator
Offline
Server: Lakshmi
Game: FFXI
user: Rooks
Posts: 1566
By Lakshmi.Rooks 2015-05-30 12:31:52
Link | Quote | Reply
 
All calls made from POL go through Hook (which is how Windower works). So it could be an actual POL bug, or it could be something that Hook doesn't handle correctly, or it could be any number of things.
Log in to post.