No Content ID ? Maintenance ~

We have experienced technical difficulties with the PlayOnline registration servers during the following period. However, we are happy to announce that these issues have been addressed.

We apologize for the inconvenience and thank you for your patience.

[Date & Time]
From Jul. 1, 2011 12:45 to 14:10 (PDT)

[Issue Details]
Certain users may have experienced the following:
- Delay when attempting to process purchases of content.

[Cause]
Server program error

[Affected Service]
PlayOnline

UPDATE:

We have encountered technical difficulties while performing Phase 2 of the PlayOnline registration server maintenance.
An estimated recovery time has not yet been determined, but we will provide you with an update as soon as additional information is available.

We apologize for any inconvenience this may cause and thank you for your patience.

[Date & Time]
From Jul. 2, 2011 0:00 (PDT)

[Affected Services]
PlayOnline

UPDATE
The temporary suspension of Character Reactivation Service scheduled from Jul. 2, 2011 0:00 to 4:00 (PDT) has been extended due to North American registration server maintenance.

Currently we are unable to provide an estimated completion time for the registration server maintenance, and are accordingly unable to provide an estimate for when the Character Reactivation Service will be available again. We will provide you with an update as soon as additional information is available.

We apologize for any inconvenience this may cause and thank you for your patience.

[Date & Time]
From Jul. 2, 2011 0:00 (PDT)

[Affected Services]
FINAL FANTASY XI

UPDATE

The previously extended phase 2 of the PlayOnline registration server maintenance is now anticipated to be completed on Jul. 2, 2011 8:30 (PDT).
We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
From Jul. 2, 2011 0:00 to 8:30 (PDT)

[Affected Services]
PlayOnline

The previously suspension of Character Reactivation Service is now anticipated to be completed on Jul. 2, 2011 8:30 (PDT).
We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
From Jul. 2, 2011 0:00 to 8:30 (PDT)

[Affected Services]
PlayOnline

UpDATE again @ 830 PDT

Due to some technical difficulties involving our payment processing partner during the monthly registration server maintenance that took place from Jul. 2, 2011 00:00 to 08:30 (PDT), we have confirmed that a number of users have had their Content IDs cancelled erroneously. Regretfully, because our payment processing partner has already processed these accounts, we are having some difficulty undoing these cancellations at the moment.

In the mean time, if your account has been erroneously cancelled, we ask that you please perform a Content ID reactivation from your PlayOnline Viewer.

We deeply apologize for this inconvenience and thank you for your patience and understanding.

Says nothing about the people that already have a Content ID that play the game that are being affected. Playonline becoming just as fail as SE I see.

Time Now: 11:50amEST (8:50PDT)

Inb4 another extension.

this is freakin lame. No content ID... bull^$#*

From PlayOnline
Jul. 2, 2011 8:30 [PDT}

Due to some technical difficulties involving our payment processing partner during the monthly registration server maintenance that took place from Jul. 2, 2011 00:00 to 8:30(PDT), we have confirmed that a number of users have had their Content IDs cancelled erroneously. Regretfully, because our payment processing partner has already processed these acounts, we are having some difficulty undoing these cancellations at the moment.

In the Mean time, if your account has been erroneously cancelled, we ask that you please perform a Content ID reactivation from your PlayOnline Viewer. We deeply apologize for this inconvenience and thank you for your patience and understanding.





Aka. /points at affiliated payment company. "They did it, Mah bad tho."

This happened to me last month, they didn't address it or anything.


Can't be bothered to reactivate until they've fixed their crappy billing system.

Yeah having the same problem Was logged in Got booted then no Content ID´s ; ;

And i'm at a fun Little Weekend FFXI LAN party!!!!

Edit: never mind in the time it took me to post someone answered my question.

Roar Nanoo :O

nanoo... exact same to me

And how do we do then when service is down?

Same thing happened to me.. Was playing this morning about 9:30 am EST and randomly got kicked. At first it said that my main and 2 of my 3 mules no longer had content ids. But randomly one of my mules still was able to log on. Now it says I have no content ids.

From the Content ID Reactivations Screen
9:10{PDT}/12:10{EST}

{!} Error
UCS-1104

You cannot purchase a Content ID. Please try again after checking the following:

*Make sure the payment information is valid. To ensure this re-enter and update your payment details even if they have not altered.
*Make sure your PlayOnline ID and Content ID's have not been cancelled and reactivated if necessary.

---


Um...
1. My Payment information was valid before you screwed up.
2. How bout YOU make sure my PlayOnline ID and Content ID's have not been cancelled and reactivate my *^#t immediately.

Thier having problems undoing this mess

Relax.

Just chill out, the game isn't going anywhere.

I'm having the same problem, but ranting and raving isn't going to help anything. I'm pretty glad I'm not as addicted as some people lol.

This has happened tons of times before, it's not a big deal.

Anywho, steppin outside to go walk on the beach. It's a nice day out. My advice, given the information provided, Go enjoy your day, and yep it's not that big a deal, and does happen all the time.

Yeah just anoing watching my friends play without me :p

So whats your saying is we cant "reactivate" our ID's/and re-fill out our payment informantion to get this fix'd? We have to wait until they finish?

You have to update your payment information then reactivate your I.D.s

haha i forgot where the payment informnation area is at, if you could point me i the right direction.

On the POL main screen "Service & Support"

Thank
you

i updated my payment info, which was the same already, but still... and reactivated content ids, done

How is my galka mule supposed to /praise random tarutaru without being able to actually log in?!

Ty for the suggestions guys and girls i'll give it a go

Thanks Eldarius. Same worked for me.