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 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 04:29:59
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Just DC'd from the game. Tried logging back in and it said that I have no content id. This miffed me even moreso. I attempted to reactivate the content ID and it wouldn't let me. I think it has something to do with payment and whatnot, but I thought this month was free anyways, so what gives?
 Leviathan.Hohenheim
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By Leviathan.Hohenheim 2011-04-02 04:31:54
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Resetting your computer usually solves it. It's happened to people I've known before, and once I d/c'd and then it said my password didn't work. Waited 15 minutes and then it worked ._.
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 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 04:33:01
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Leviathan.Hohenheim said:
Resetting your computer usually solves it. It's happened to people I've known before, and once I d/c'd and then it said my password didn't work. Waited 15 minutes and then it worked ._.
Wasn't the passsword. I get all the way to the start menu and it tells me I have no content ID
 Leviathan.Hohenheim
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By Leviathan.Hohenheim 2011-04-02 04:35:53
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Sylph.Liltrouble said:
Leviathan.Hohenheim said:
Resetting your computer usually solves it. It's happened to people I've known before, and once I d/c'd and then it said my password didn't work. Waited 15 minutes and then it worked ._.
Wasn't the passsword. I get all the way to the start menu and it tells me I have no content ID

I didn't say your problem was the password. Read again.
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 Titan.Lillica
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By Titan.Lillica 2011-04-02 04:37:22
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I am having the same issue, weird thing is I dc'd and logged in and I was able to log into a mule which I had deactivated but not onto my active character. That got dc'd shortly after and now it says I have no ID and I can't view or review IDs.
 Cerberus.Vaness
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By Cerberus.Vaness 2011-04-02 04:39:02
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might just be a small bug.Just go reactivate your content ID's.Shouldn't cost you anything.

Nevermind.I just read your complete post lol.I havent got any issues yet lol
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 Quetzalcoatl.Hispiforce
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By Quetzalcoatl.Hispiforce 2011-04-02 04:39:28
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Same thing happened to me, the billing server is down for maintenance. I'm paying for mine and my friends but on his it says that there are past due fees...
 Titan.Lillica
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By Titan.Lillica 2011-04-02 04:42:27
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Leviathan.Hohenheim said:
Sylph.Liltrouble said:
Leviathan.Hohenheim said:
Resetting your computer usually solves it. It's happened to people I've known before, and once I d/c'd and then it said my password didn't work. Waited 15 minutes and then it worked ._.
Wasn't the passsword. I get all the way to the start menu and it tells me I have no content ID

I didn't say your problem was the password. Read again.

Doesn't fix it, and if everyone having this problem is in the same boat as me we can't reactivate our IDs because of the maintenance.
 Cerberus.Vaness
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By Cerberus.Vaness 2011-04-02 04:43:20
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Starting to wonder if it's a US thing, every1 posting about similar problems are all from US.Though, it should affect me too since i'm the neibors.
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 04:43:33
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Just happened to me right now :\
 Cerberus.Vaness
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By Cerberus.Vaness 2011-04-02 04:44:41
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noooo, I'm so doomed soon.I can feel it
 Titan.Lillica
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By Titan.Lillica 2011-04-02 04:47:16
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Kajii said he has the same issue and he is from... place with a flag I don't know... but yeah doesn't seem to be US only.

My guess would be they are trying to accommodate for the free month as promised and something got screwed up. I'm still unsure why I got DC'd and it temporarily activated the ID for one of my mules that I had inactive before turning them all off.
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 04:47:25
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its weird because i have the money on my debit card {Just checked}. Logging with my second char, no problems so far. I got billed the $10 from the expansion i bought 2 days ago only. But my main was deactivated
 Carbuncle.Callicantzaros
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By Carbuncle.Callicantzaros 2011-04-02 04:48:44
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Was able to log right in with out an issue. But then again I haven't been on the game in a few days.
 Diabolos.Neclord
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By Diabolos.Neclord 2011-04-02 04:48:58
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Titan.Lillica said:
Leviathan.Hohenheim said:
Sylph.Liltrouble said:
Leviathan.Hohenheim said:
Resetting your computer usually solves it. It's happened to people I've known before, and once I d/c'd and then it said my password didn't work. Waited 15 minutes and then it worked ._.
Wasn't the passsword. I get all the way to the start menu and it tells me I have no content ID
I didn't say your problem was the password. Read again.
Doesn't fix it, and if everyone having this problem is in the same boat as me we can't reactivate our IDs because of the maintenance.
might need to update with a diff cc...since might've tried to charge you and didnt have sufficent funds, happened to me when cc expired.
 Titan.Lillica
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By Titan.Lillica 2011-04-02 04:51:44
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Diabolos.Neclord said:
Titan.Lillica said:
Leviathan.Hohenheim said:
Sylph.Liltrouble said:
Leviathan.Hohenheim said:
Resetting your computer usually solves it. It's happened to people I've known before, and once I d/c'd and then it said my password didn't work. Waited 15 minutes and then it worked ._.
Wasn't the passsword. I get all the way to the start menu and it tells me I have no content ID
I didn't say your problem was the password. Read again.
Doesn't fix it, and if everyone having this problem is in the same boat as me we can't reactivate our IDs because of the maintenance.
might need to update with a diff cc...since might've tried to charge you and didnt have sufficent funds, happened to me when cc expired.
CC definitely isn't the issue. Good on funds and card isn't expired.
Besides isn't there an associated POL-code 'error' message displayed for insufficient funds or a bad CC?
 Bismarck.Raistlinratt
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By Bismarck.Raistlinratt 2011-04-02 04:51:52
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Two of my mules are on the same CC. One got DCd and now has no Content IDs, and the other is fine. Doubt it is a problem with debit/cc. Seems to be SE *** ***up again... /suprise. I swear if their life depended on making toast, they'd be ***.

If they double bill me in may for this one i'll have to reactivate i'm gonna be super pissed.
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 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 04:53:18
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I thought this month was not going to be charged though, so if it IS CC related... I'm confused
 Leviathan.Kajii
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By Leviathan.Kajii 2011-04-02 04:55:09
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Titan.Lillica said:
Kajii said he has the same issue and he is from... place with a flag I don't know... but yeah doesn't seem to be US only.

My guess would be they are trying to accommodate for the free month as promised and something got screwed up. I'm still unsure why I got DC'd and it temporarily activated the ID for one of my mules that I had inactive before turning them all off.
I'm US just changed my flag for heck of it. My friend is on right now without problems... Eh, hopefully will be fixed in the morning. Bummer as I was a couple kills away from completing a trial.
 Phoenix.Dramatica
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By Phoenix.Dramatica 2011-04-02 04:55:44
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Friend of mine got locked out, not sure if he had sufficient funds though. Just posting for him since he doesn't really view forums or anything.
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 04:56:55
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Phoenix.Dramatica said:
Friend of mine got locked out, not sure if he had sufficient funds though. Just posting for him since he doesn't really view forums or anything.
I don't understand. Isn't this supposed to be a free month, no charge?
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 04:57:05
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I got locked out with this message:
"Your account has been closed due to unpaid fees resulting from declined authorization on your credit card. You can reactivate your account by paying these fees with a valid card. Pay fees now? (LM-21)"
 Titan.Lillica
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By Titan.Lillica 2011-04-02 04:57:09
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Leviathan.Kajii said:
Titan.Lillica said:
Kajii said he has the same issue and he is from... place with a flag I don't know... but yeah doesn't seem to be US only.

My guess would be they are trying to accommodate for the free month as promised and something got screwed up. I'm still unsure why I got DC'd and it temporarily activated the ID for one of my mules that I had inactive before turning them all off.
I'm US just changed my flag for heck of it. My friend is on right now without problems... Eh, hopefully will be fixed in the morning. Bummer as I was a couple kills away from completing a trial.

Ah I see, it's pretty odd and seems to be affecting people at random. Sucks that I will have timed out of Abyssea, was doing Frozen Flame Redux and was on a hot streak with hand seals. I guess when I get back on I'll level a sub for a while or something :/
 Titan.Lillica
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By Titan.Lillica 2011-04-02 04:57:54
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Phoenix.Amael said:
I got locked out with this message:
"Your account has been closed due to unpaid fees resulting from declined authorization on your credit card. You can reactivate your account by paying these fees with a valid card. Pay fees now? (LM-21)"

At what point do you get this error message?
 Diabolos.Neclord
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By Diabolos.Neclord 2011-04-02 04:57:59
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it sounds similar to how it went for me..i dc'd ended up at title screen tried to select character and said i had no content id.

I got doubled charged also.
 Leviathan.Kajii
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By Leviathan.Kajii 2011-04-02 04:59:17
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I just realized mine would make sense as I got a new debit card this month and they do have the old card info on there that's been deactivated since a couple days ago, so I'm assuming that's my problem.

Anyone else with this issue have anything change with their account at all? Idk if this is effecting it, but I just reactivated account after a year+ hiatus in late February.
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 04:59:46
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The Different between me and my second char are:
1. One bought something and got charged (Mule)
2. One has a Square-Enix ID

So lets see. All those who got their accounts/content ID deactivated, do they have a Square-Enix ID (Security Token)?
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By Artemicion 2011-04-02 05:00:42
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Phoenix.Amael said:
I got locked out with this message:
"Your account has been closed due to unpaid fees resulting from declined authorization on your credit card. You can reactivate your account by paying these fees with a valid card. Pay fees now? (LM-21)"

That's not good.
This probably means SE goofed on letting April pass for free and let the charge go through, but canceled the charge on their own terms with your card holder/bank. So you still get that error from being falsely billed rather than not being billed at all ;/
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 05:01:19
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Titan.Lillica said:

At what point do you get this error message?
Just after I put the Square-Enix Password. Cant log at all to POL

Artemicion said:

That's not good.
This probably means SE goofed on letting April pass for free and let the charge go through, but canceled the charge on their own terms with your card holder/bank. So you still get that error from being falsely billed rather than not being billed at all ;/

Strange that my second char, who has the same CC info didnt got deactivated. This is a serious screw up on their side.
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 05:01:31
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again, I thought SE insisted that April was free and there won't be any charges aside from expansions?
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