Update 11/30/2010 Problems

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Update 11/30/2010 problems
 Fenrir.Weewoo
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By Fenrir.Weewoo 2010-12-01 13:25:11
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Leviathan.Zelllo said:
Wow...

I logged into my e-mail to see a response from SE... it's a troubleshooting guide for Final Fantasy XIV lmfao...

I'm 100% sure that the form I filled out on the website asked me which product I was having trouble with (FFXI in this case). Not only that, but the guide would insult the intelligence of most PC gamers.

I know they are making enough money to provide a quality support staff for this game... wtf?

At least they didn't give you a phone number to some outsourced tech support to some guy with a thick accent in India.

But yeah, POL support service has always been fail ;/
Much better off googling your problems and asking the community like you have here.
 Leviathan.Zelllo
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By Leviathan.Zelllo 2010-12-01 14:38:49
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Definately. Krizz came through like a champ. SE should put him on the payroll because he's way more helpful than their own techs.

Here's a comic that expresses how I feel about calling any sort of customer service/tech support:
http://theoatmeal.com/comics/customer_service

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