Enemy Of The Empire II

For this mission I know you can't use windower to move from that cs. I know that in order to move on you need to use regular ffxi, but how come mine isn't working? I tried to use regular ffxi at my cpmuter but it says something about not being able to do something 3-D. I thought it was just my computer so I went to my brothers and tried again. It did the same thing. Someone help me D:!